Key objectives of the role

The successful candidate requires minimum 4 years of Spanish payroll experience and the ability to demonstrate a proven track record in the following areas:

Payroll delivery and service level management

Delivering accurate and compliant in house payroll processing for a group of assigned clients and payrolls, co-ordinating the client’s requirements and managing the process with our trusted in-country payroll network.

Scheduling and time management

Managing and delivering client payrolls against the agreed schedule – communicating directly with clients and ICPs in order to meet or exceed the client deadlines. Escalating issues within client and iiPay to meet and exceed the agreed service level agreement.

Operational excellence

The successful candidate will have a relentless focus on maintaining a high customer satisfaction rating. Individually, and as a team member, strive to improve the systems, processes and payroll delivery environment to maximise the efficiency and accuracy of our client contracts.

Communication

Managing and maintaining clear and informative communications to clients, our partners and internally to the wider team and our Client Service Managers.

Country legislation knowledge

Take responsibility for understanding client requirements in a group of countries through the development of detailed knowledge of the statutory processes for those countries.

Project delivery

Owning or contributing to specific company projects such as improving and/or changing systems, processes or functions within the business.

Escalation and problem resolution

Owning, managing and resolving client escalations, seeking help and advice where needed. Working with the payroll provider management team to enhance and develop the processes and outcomes for our partner network.

Your core activities will include:

• Management of 5 – 10 international payrolls, including data processing and quality and accuracy reviews.
• Review and resolve any outstanding payroll queries or requests by working directly with our clients and international third-party partners.
• Maintaining accurate online document libraries for your clients, updating with new versions and providing a clear summary of updated information.
• Collaborate with your peers to review payroll processes and identify opportunities to improve the processes in place.
• Work with your team leader to implement new processes and create a more efficient working environment.
• Ensure timely and accurate submission of tax and social security forms in compliance with applicable regulations.
• Manage communication to Social Security (registration, terminations, amendments notifications, sick leaves, and maternity/paternity leaves) RED, SILTRA, CONTRAT@, CERTIFIC@
• Manage the monthly Social Security contributions in RED / SILTRA
• Manage and submissions of monthly and yearly tax forms to the AEAT (models 111, 216, 190, 296)

What are we looking for in you?

• 2-5 years of experience in Spanish payroll processing, preferably in an in-house role, handling full-cycle payroll, including payroll calculations, tax and SS submissions, etc with client facing responsibilities
• Experience with Spanish statutory platforms: RED, SILTRA, CNOTRAT@, CERTIFIC@, AEAT
• Expert level of knowledge of Spanish legal requirements, statutory forms, and reporting
• Expert level in complex payrolls (BIK, flexible retribution, stock options/RSU, non-residents, expats)
• Expertise in withholding taxes (IRPF) calculations and checks
• Experience with filing tax returns and ensuring compliance with Spanish tax authorities
• Understanding of Social Security contributions, sick leaves, maternity/paternity leaves, changes
• Familiarity with managing monthly and year-end tax filings (Modelo 111, 216, 190, 296).
• Familiarity with understanding collective bargaining agreements and their impact on payroll.
• Ability to demonstrate analytical and problem-solving skills will prove incredibly beneficial to the candidate.
• Intermediate Excel skills are a requirement for this role.
• Experience with A3 innuva software is a plus.
• Ability to cope with high-pressure situations and consistently meet tight deadlines.
• Strong written and verbal communication skills: Spanish speaking is essential. English level: minimum B2
• Business software experience required: MS Excel, MS Word, Email Apps, Microsoft Apps

What we can offer you? 

As well as offering you the opportunity to be innovative and ambitious, iiPay believe in offering a competitive salary, a benefits package including Medical Cover, teleworking expense, and your birthday off!

iiPay is an equal opportunity employer that does not tolerate discrimination on any basis. We actively encourage applications from diverse backgrounds, perspectives, and skills. We are committed to providing an environment of inclusiveness and respect where everyone can excel.

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